Open Banking Trends for 2024 by Donal McGuinness
Open banking is a game-changer for higher-value transactions, offering a safer, faster, and more cost-effective alternative to manual bank transfers, drafts, or cheques.
Let’s dive into the five key open banking trends we’re seeing this year:
With a national stamp in Ireland currently costing €1.40, many businesses have pivoted to email, but have yet to modernise their payment options, still requiring IBAN payments. This causes a large degree of friction for the payer.
This is where smart invoices can help with the “payment requests” feature where a link to pay the bill directly is available. The payee information will be preset, and the payment can be made with full authentication, in just a few clicks. This is how open banking can significantly optimise businesses’ AR function.
Customers enjoy a quick, secure, and seamless way to pay directly from their bank accounts. With open banking payments, customers no longer need to worry about mistyping account details. In a few simple taps, they select their bank, log in to their mobile banking app, and authorise the payment in a familiar setting. They have more control over who accesses their personal data and enjoy greater visibility into their transactions and account balances. Sensitive payment information becomes ‘invisible’, making it harder for criminals to exploit. Customers authenticate payments directly through their banking app, with their personal information encrypted and safeguarded by industry-standard banking security.
Customer consent is the cornerstone of open banking, obtained before any data is shared or transactions initiated. Unlike direct debits, the payment is initiated by the payer and pushed to the merchant, and not initiated by the merchant and pulled from the payer. All providers offering open banking services must meet high-security standards to ensure that customer data is protected.
Mairead McGuinness, our EU Commissioner for Financial Services recently announced this as “the ability to send and receive money within seconds, at no extra cost, will allow EU citizens to better manage their finances.
It also brings real and tangible benefits for businesses, especially SMEs and merchants, who can be reassured that funds transferred to them are immediately received.”
Merchants can set automated thresholds to present their desired payment method, depending on factors such as the value, location, or transaction type. They can easily set automatic chase paths for failed transactions or where the cart has been abandoned and present an alternative payment method to complete the transaction – bank or card. This strategy allows them to achieve substantial savings on transaction fees and operational costs, while also mitigating card fraud and minimising chargebacks.
Furthermore, PSD3 strengthens fraud prevention measures by expanding the scope of IBAN and name checks. Payment providers now bear the responsibility of ensuring the accuracy of payment details. This will increase the demand for Confirmation of Payee services among PSPs and reduce misdirected payments and fraud. PSD3 gives customers greater control and security. It mandates that PSPs implement Strong Customer Authentication across numerous devices, thereby enhancing payment and data security through a variety of diverse authentication methods.
The open banking landscape in 2024 is dynamic and full of promise, powered by transformative trends driving it toward a future marked by greater speed, security, accessibility, and innovation. In addition, significant costs can be saved in accounts receivable functions by implementing an open banking strategy.
Curious to learn more about how Pay by Bank can help you? Get in touch – www.prommt.com